Returns & Refunds
Thank you for shopping at EuroSource.ca.
If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund minus a 20% restocking fee.
No returns on electrical items or special order items. No full refund for used parts purchases. A used product can only be exchanged for another used part with the same value.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn't used or damaged
- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return. Send the product with its original packing and the receipt or proof of purchase, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
11 Lockport Ave,
Shipping charges incurred in connection with the return of a product are non-refundable.You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from EuroSource.ca.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded, following the above criteria.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone: 416-233-5217
- By email: info@EuroSource.ca